Privacy Policy
Effective date: March 20, 2026
Ape AI ("we," "us," or "our") operates ApeFX and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our Service.
1. Information We Collect
Account Information
When you register, we collect your email address and, optionally, a display name. If you sign in via OAuth providers (e.g. Google), we receive the profile data you permit.
Usage Data
We collect information about how you interact with the Service, including pages visited, features used, generation requests submitted, credit transactions, and timestamps.
Generated Content Metadata
We store metadata about your generation requests (model used, parameters, timestamps, credit cost) to provide generation history and improve the Service. We do not use your generated content to train AI models without your explicit consent.
Technical Data
We automatically collect IP addresses, browser type, device information, and cookies when you use the Service.
2. How We Use Your Information
- •To provide, operate, and maintain the Service, including processing generation requests.
- •To manage your account, credits, and subscription.
- •To send transactional emails (receipts, password resets, service notices).
- •To analyse usage patterns and improve product features.
- •To detect, prevent, and address technical issues, abuse, and security threats.
- •To comply with legal obligations and enforce our Terms of Service.
3. Data Storage & Security
Your data is stored in a PostgreSQL database managed by Supabase, with encryption at rest and in transit (TLS). Supabase infrastructure is hosted in the United States.
We implement industry-standard security measures including access controls, encrypted connections, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.
4. Third-Party Processors
We share your data with the following third-party processors solely to provide the Service. Each processor is contractually required to protect your data.
| Processor | Purpose | Location |
|---|---|---|
| Supabase | Database & authentication | USA |
| FAL AI | AI model inference | USA |
| Kie.ai | AI model inference | , |
| Vercel | Hosting & CDN | USA |
| Mixpanel | Product analytics | EU (Ireland) |
| Google Analytics | Traffic analytics | USA |
We do not sell your personal data to third parties.
5. Cookies
We use cookies and similar tracking technologies to operate the Service and analyse usage. For full details on the cookies we use and how to control them, see our Cookie Policy.
6. Your Rights
Depending on your location, you may have rights under applicable data protection law (including GDPR and South Africa's POPIA) including:
- •Access: Request a copy of the personal data we hold about you.
- •Correction: Request correction of inaccurate or incomplete data.
- •Deletion: Request deletion of your personal data, subject to legal retention requirements.
- •Portability: Request your data in a machine-readable format.
- •Objection: Object to certain processing activities.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymise your personal data within 90 days, except where retention is required by law (e.g. financial records, legal disputes). Generation metadata may be retained in anonymised form for product improvement.
8. Children's Privacy
The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at [email protected] and we will promptly delete it.
9. Contact
For privacy-related questions, requests, or concerns, contact us at [email protected]. We are committed to resolving any concerns you have about our handling of your personal data.
Last updated: March 20, 2026 · ApeFX is operated by Ape AI · South Africa